Frequently Asked Questions

What kind of energy plans are offered in Temple?

Residents of Temple have two options for their energy plans. You can choose from either a fixed-rate plan or a variable plan. The former gives a fairly stable energy rate while the latter offers flexibility with its price depending on the electricity rates of the city.

Energy Outlet will help you choose which energy plan is best for your household and business needs. With the list of rates provided, you can estimate your energy bill and decide on which plan to settle with.

How should I choose an energy plan?

Fixed-rate plan and variable-rate plan each offer advantages and disadvantages. If you value consistency and reliability, go for fixed-rate. You are unlikely to get a sudden increase in your bill, making it beneficial if you live on a budget. It will be easier to allocate funds on your bill as long as you are mindful of your usage. This is also ideal for residents in areas where the market electricity rates are rising. You can save money since you will be paying the lower price until your contract expires. 

However, with a fixed-rate plan, you will end up paying a higher price even if the market prices fall during the time of your contract. And should you choose to switch plans and energy providers, you will have to pay termination fees.

On the other hand, a variable-rate plan offers flexibility. This is optimal for residents who move frequently. A variable-rate will not tie you in a long-term contract. You have the freedom to change plans and switch energy providers that will give you value for your money.

The only caveat to this is that energy market prices are constantly changing, making it inappropriate for those with low-risk tolerance. A sudden increase in rates could negatively impact your finances. 

How can I reduce my energy bill?

Choose the best rate according to your household or business needs. Examine the plans that each energy provider offers. Look for those with lower usage and supply charges. Once you have settled on a plan, you can get discounts from energy providers that offer incentives for consumers who pay their bills on time. If you find that you are consuming energy more than expected, it may be time to compare providers and consider switching. If you decide to do so, we can assist you through the process.

I can’t pay my energy bills. Will my energy supplier disconnect my electricity?

They can. However, most retailers generally do not want to cut your supply of energy. If you are having trouble paying your bills, your energy providers can work with you to figure out how to address it. They may even offer payment plans. 

If paying your bills becomes a financial burden, then your energy charges may be too high. Energy Outlet can help you with this. With our energy comparison feature, you can look over different plans and see if you can get a better deal.