Question 1

What is a Fixed Rate Plan?

Accepted Answer

A fixed-rate plan is an electricity plan where the price you pay per kilowatt-hour (kWh) of electricity is locked in for a certain period of time, usually 12 months. This means that no matter what happens to the price of electricity on the market, your rate will stay the same. This can be a good option if you want to avoid price spikes, but it also means you might miss out on lower prices if the market happens to drop.

Question 2

What are the benefits of solar energy?

Accepted Answer

Solar energy is a sustainable and environmentally friendly option for your electricity needs. This type of energy can help you save money on your electricity bill. Energy Outlet can help you find the perfect solar plan for your home or business!

Question 3

Do I pay a cancellation fee when I switch?

Accepted Answer

When energy customers switch energy providers or energy plans, they may be subject to a cancellation fee. This fee is charged by energy providers to cover the administrative costs associated with switching energy suppliers. The amount of the cancellation fee will vary depending on the energy provider and energy plan you choose. Generally, cancellation fees range from $0 to $150, but energy customers should always check with their energy provider before switching energy plans to ensure they understand the energy switching process and any associated fees.