Frequently Asked Questions

What is Power to Choose Texas?

Power to Choose Texas is an online resource that helps Texas residents find the right energy plan and provider for their specific home needs. The platform allows users to compare all of the best options side-by-side, which ensures they are able to find a solution with low rates. Power to Choose operates similarly to Energy Outlet.

What are Pre-paid electricity plans and are they better than the standard post-paid energy plans?

In Pre-paid energy plans, you are supposed to pay for the energy before you use it. In other words, you don’t pay the energy bills at the end of the month or after using electricity. These plans are not as flexible as standard plans. You are given a specific energy usage limit and if you exceed the limit, the electricity supplier will either cut the power or charge you an additional price.

How do I switch my energy provider?

People who are living in Ladonia or are planning to move to this deregulated city can change their electricity plan in 10-20 minutes. You don’t have to visit the company or contact them. Just head to the Energy Outlet website, choose your provider, and sign up for a new electricity plan. Your previous plan will automatically be canceled, given that it has reached the expiry date. However, before you switch the energy plan, consider checking the Electricity Facts Label. You may have to pay the fees for switching the energy plan before its termination.

Should I choose a long-term or short-term energy plan?

It depends on your requirements. Usually, long-term plans are fixed-rate plans that last for several years and have a fixed rate throughout the contract duration. It is a good option for commercial properties and businesses. However, if you have a small family in Ladonia, then the short-term plan will be your best bet. Alternatively, you can choose a no-contract electricity plan.

What electricity companies are available in Ladonia?

There are over 50 electricity companies in Ladonia and each supplier offers special product offerings and discounted electricity rates. Frontier Utilities, Green Mountain Energy, TXU Energy, Reliant, Cirro Energy Pulse Power, and Gexa Energy are a few companies that offer short-term and long-term electricity plans for the residents of Ladonia. They also have flexible energy contracts. For more details about the electricity companies in Ladonia, you must visit Energy Outlet, Compare Power, and the official websites of the electricity supplier. You can phone the energy provider, but that won’t be required. Every detail about the contract length, termination fees, and more will be disclosed in the energy contract.

Are energy plans in deregulated areas cheaper than traditional electricity plans?

Yes, energy plans in the deregulated markets are up to 20% cheaper than the energy plans in the regulated areas.

What does TDU do? Do I need to pay an additional fee to the TDU?

The Transmission and Delivery Utility Company in Ladonia is responsible for the transmission of power to your residential and commercial properties. They may not necessarily be the supplier, but they handle the wires and poles. They also check the electricity meters. If there is a power cut in your area, then you are supposed to call the TDU. They take care of all kinds of pole and wire related emergencies. You have to pay an additional fee to the TDU, as they deliver power to your house and office.  

Why is it important to review the electricity facts label?

It might not seem very important at first, but EFL is one of the crucial components of your energy plan. It helps prevent unwanted billing surprises. The EFL contains detailed information on an electricity plan. Each electricity supplier has to issue the EFL in order to keep the Texans up-to-date with the details of the particular plan.

It is mandatory for the energy suppliers to issue electricity facts labels. The EFL gives you a proper disclosure of the electricity plan and the energy rates for different usage levels. It helps you select the most appropriate energy plan based on your energy consumption pattern.

What are pre-paid energy plans? Are they better than the conventional plan?

The pre-paid electricity plan enables the residents to pay for the electricity before using it. You are supposed to pay for such plans online through your utility account. These plans require zero deposit. Besides that, you can easily sign up for the pre-paid energy plans without having to go through the credit check procedure. Pre-paid plans are for those who do not want to be bound to the fixed-rate energy contract. These plans can be canceled anytime the user wants. However, it is important to know that the energy supplier could increase the energy rate in such plans whenever they want.

What is a fixed-rate energy plan?

As the name suggests, the fixed-rate electricity plan lasts for a specific duration. The term and rate of the contract will be outlined in the EFL, or you could check it on the official website of the energy supplier. Frontier Utilities, Cirro Energy, Green Mountain Energy, and TXU are a few electricity providers in Ladonia that offer fixed-rate electricity contracts at a reasonable price.

Do I have to pay a termination fee for canceling my energy contract before it terminates?

Yes, you are supposed to pay a fixed termination fee if you cancel your electricity contract before it expires. The total amount you pay for the early contract cancellation can be a few hundred dollars. Make sure you discuss it with the electricity supplier to get a clear idea of the amount you will pay should you cancel the electricity contract before it terminates.

Why is it important to check my current energy usage pattern when switching my energy plan?

You must check your current energy usage levels when making a switch. Never pick the cheap-rate energy plan just because it seems affordable. You will end up paying a heavy penalty if the plan does not go with your energy usage levels. So, make sure you match the energy plan with your electricity consumption pattern before making any decision.

What is the process of switching my electricity plan?

The procedure of switching the energy plan is quite simple. You can select a suitable plan on Energy Outlet, compare different rates and terms, call the electricity provider, and enroll in the plan from the website only.