Frequently Asked Questions

What is a fixed-rate energy plan and how can it benefit you?

As the name suggests, a fixed-rate energy plan comes with a fixed price that remains the same throughout your contract term. These plans last for 12 months to 36 months and they are quite inflexible. However, a majority of Texas residents choose fixed-rate electricity plans as it comes with predictable energy bills. With fixed-rate plans, you don’t have to worry about the energy rates fluctuating and reaching their peak in summer or winter. Regardless of the electricity demand, the rates of fixed-rate plans never change.

Are there any services similar to Energy Outlet?

Power to Choose is a website that makes it easier than ever before for Texas residents with home energy needs to find the best plan, provider, and rate. The site allows users side-by-side comparisons of all available options so they can easily select what works best for them at an affordable price. Power To Choose Texas operates similarly to Energy Outlet’s benefits.

Can I switch my electricity supplier?

Yes, Keene is a deregulated energy market where you get a chance to switch your electricity provider. Like other deregulated cities in Texas, the residents of Keene are allowed to switch their electricity plans as many times as they want. However, it is important to note that you can’t switch your energy company before the expiration without paying the early termination fee. The only exception is those who switch their plans because of moving out. If you are moving into or out of Keene, you can switch your electricity plan without paying fees.

Is there any difference between the utility companies and electricity suppliers?

Yes, the Transmission & Distribution Service Providers are responsible for handling the power lines, meters, and wirings, while the electricity supplier you choose will power your house. The TDSP owns the transmission lines and poles. You are supposed to pay a fee to the TDSP separately for the transmission of power. You could also sign up for the electricity plan offered by the utility company, but that is not necessary. If you are in a deregulated area, you get a chance to switch your electricity provider. You can compare the energy plans offered by different electricity companies and select a plan that seems suitable.

Is it important to switch my energy plan upon the expiration of the current plan?

It is not compulsory, but you must consider switching your energy plan as soon as the current plan expires. If you do not cancel the plan upon expiration, it will be renewed automatically and there is a good chance the electricity supplier will charge you a high price. Once the contract ends, the electricity company can increase the energy rates. That being said, it is important to switch your energy plan as soon as your contract expires. There are many electricity plans available at an affordable rate. You must shop for the electricity plans at least 30-40 days before the current plan expires. This will give you an opportunity to consider different plans, compare the prices, and select the plan that sounds suitable.

Where can I find the best electricity plans?

Energy Outlet is an online marketplace that allows you to shop for different energy plans. Not only do you get a chance to select from different energy providers, but you could use Energy Outlet and other such energy comparison platforms to sign up for an energy plan conveniently.

Where do I find the details of the electricity plan?

Before you choose an energy provider, you need to conduct thorough research on different types of electricity plans available in the region. This will give you full insights into the type of the plan, the termination fee you’ll be subject to if you cancel the plan before the expiration, and other essential details of the plan.

You must also visit the website of the energy provider to gather other important details of the electricity plan. Some companies enable users to have a live conversation with a customer care provider. You could use these services to learn everything about the details of the energy plan in one place.

What does the TDU do?

Each area in Keene has the local TDU or Transmission and Distribution Utility provider that’s in charge of the transmission and delivery of the electricity to the businesses and residential places in that respective area. The TDU has to manage the wires, meters, and other transmission appliances in the area. Should you experience a power cut, you are supposed to call the TDU to get the issue fixed and not the retail electricity provider you have chosen. With that being said, you must also pay a separate fee to the TDU for these maintenance services.

How do I switch my energy plan when moving out of the city?

If you are moving in or out of the Keene, you will have to look for the electricity plan for the new location. Conduct thorough research to get a better understanding of the different types of energy plans available in the area. Visit Energy Outlet or Power to Choose websites to get a comprehensive list of the energy plans available in the given region.

Make sure you discuss your energy requirements with the TDU in advance, i.e., before you move out of the city. You could also have your current energy contract moved to a new address. Ask your electricity provider to know if they are willing to move your energy contract to the new location.

Can I get a customized energy plan?

Some electricity providers in Keene are willing to offer you customized electricity plans. However, it is important to explore different options and choose a plan that seems suitable for your individual requirements. There are several customization options available for Texans. Make sure you discuss the requirements with the electricity provider and see if they are willing to negotiate the terms and conditions of the contract. Many companies offer customized plans that are designed to fit your individual requirements. They are also willing to negotiate the terms with you. All you got to do is do a little research, compare your options, and select a plan that is available within your budget.

Which out of fixed-rate and variable-rate energy plan is the best option?

Both fixed-rate and variable-rate electricity plans come with a set of unique perks. The fixed-rate contract is the best option for those who want to lock in a low rate for the fixed length, while the variable-rate is for those who want a short-term contract.