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Energy Outlet Privacy Policy

Last Updated: March 26, 2025

Energy Outlet ("we," "us," or "our") is committed to respecting your privacy and protecting your personally identifiable information (PII). This Privacy Policy explains how we collect, use, share, and protect your information when you use our website (the "Site") or services (collectively, the "Services"). By accessing or using our Services, you consent to the collection, use, disclosure, and storage of your information as described in this policy.


Information We Collect

We collect both personally identifiable and non-personally identifiable information through direct interactions and automated technologies.

Personally Identifiable Information (PII)

This includes your name, address, email address, phone number, billing and payment information (including credit or debit card numbers), account information, and other identifiers that can directly or indirectly identify you.

Non-Personal Information

We collect device data, browser type, IP address, geographical location, time zone, usage data, referring URLs, and site interaction behaviors via cookies, web beacons, log files, and similar tools.

We may also collect information when you participate in surveys, use live chat or forms, subscribe to communications, or interact with social media integrations on our Site.


Use of Your Information

We use the information collected for a variety of business purposes, including but not limited to:

  • Providing, maintaining, and improving the Services

  • Fulfilling transactions and billing you for services

  • Personalizing your user experience and tailoring content

  • Responding to customer service inquiries and support needs

  • Sending administrative updates, marketing messages, promotions, or important notifications

  • Conducting market research, internal analytics, and performance analysis

  • Detecting, preventing, and addressing fraud or unauthorized access

  • Meeting legal and regulatory requirements


Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties for marketing purposes. However, your data may be disclosed in the following situations:

  • To trusted third-party service providers performing business functions on our behalf

  • With affiliates and business partners for service provisioning, marketing collaboration, or performance optimization

  • When required by law, legal process, or to comply with governmental requests

  • To protect our rights, investigate fraud, enforce our policies, or safeguard user safety

  • In connection with any merger, acquisition, asset sale, or corporate restructuring


Cookies and Similar Technologies

Our website uses cookies, web beacons, pixels, and similar technologies to improve your browsing experience, remember user preferences, and collect analytics data. These tools allow us to understand user behavior, optimize site performance, and serve tailored advertisements.

You may opt to disable cookies through your browser settings. However, this may affect the functionality and personalization of our Services.


Third-Party Websites and Services

Our Site may link to or integrate with third-party platforms, services, or websites. We are not responsible for the privacy practices, data handling, or content of external entities. Users are encouraged to review those entities' privacy policies before interacting with them.


Data Security

We use administrative, technical, and physical safeguards to secure your personal information against unauthorized access, disclosure, or loss. This includes encryption, secure servers, access controls, and audit logs. While we strive to use industry-standard protection, no system is entirely immune to breaches.


Retention of Personal Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When data is no longer required, we take appropriate measures to securely dispose of or anonymize it.


Your Rights and Choices

Depending on your jurisdiction, you may have certain rights concerning your data, such as:

  • The right to access or correct your personal information

  • The right to request deletion or restrict the processing of your information

  • The right to object to the sale of your information or withdraw consent

  • The right to data portability

To exercise any of these rights, or to inquire about your personal information, please contact us using the details provided below.


Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect information from minors. If we become aware that a child under 13 has submitted personal information to us, we will take steps to remove such data promptly.


California Residents

California residents may exercise additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information is collected and how it is used

  • Request deletion or correction of personal information

  • Opt-out of the sale or sharing of personal information

  • Receive non-discriminatory treatment for exercising privacy rights

To make a California privacy rights request, please contact us using the information below. We may verify your identity before processing your request.


International Data Transfers

If you are accessing our Site from outside the United States, be aware that your information may be transferred to, stored, and processed in the U.S. or other jurisdictions. By using our Services, you consent to such transfers in accordance with this policy and applicable laws.


Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect legal, technological, or operational changes. Any changes will be posted on this page with an updated revision date. Your continued use of our Services after changes are posted indicates your acceptance of those updates.


Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Energy Outlet 711 W Bailey Boswell Rd Suite 100 Saginaw, TX 76179 Email: care@energyoutlet.com

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